Accessibility Resource Center Skip to main content
iPhone 16 Pro. Get it on us. | Buy now. Or get up to $540 when you bring your own phone.  |  Details
end of navigation menu
3.2M Members 3,477 Members online 267K Discussions 43.3K Solutions

Who I have the same questioned this topic

Verification Codes link doesn't work
vukasm1
Enthusiast - Level 1

I am currently trying to change the email address on my Verizon account, but it prompts me to click a link, which they send me through text message to verify ownership of the account. 

When i get the text message, "There's a request to update your email address from the Verizon website. Please confirm or deny here: ..." and I click the link, the webpage that pops up stays on the loading screen and never reaches the verification page. 

I have also reached the maximum amount of attempts allowed, so I am unable to try and change my email address. 

 

0 Likes
Reply
Who I have the same questioned this topic