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Cannot update payment information for pre-order
Enthusiast - Level 1

I pre-ordered iPhone 12 on Friday. The charge went through on my Apple Card through ApplePay. Now VZ is saying I need to update my payment information. The charge is no longer on my Apple Card. I cannot proceed with updating the payment information because the site keeps messing up. I have tried various browsers on three different operating systems. VZ says they are unable to change the payment information on their end. How can I get around this?

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Who I have the same questioned this topic