Has anyone had trouble with their Verizon up dollars disappearing when they were approved for the visa? I got approved on 9/13 and had $45 in up rewards banked. These dollars have not been used. I talked to 2 different customer care agents on 10/14 before being disconnected. After the second time I was disconnected I scheduled an appt to receive a call on 10/15 at 1pm. I got the call but within 30 seconds the call dropped. I called back and the agent I spoke to said my dollars would appear on 10/23. I checked today and only $7.91 appears. ($5 from up rewards that I got in October and then $2.91 from the use of my visa). Is there someone who can help with this?
