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Last straw
KaylaRose30
Newbie

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 Why has Verizon gotten so bad at customer service?? I was told by 3 different agents that ad free was covered and then 1 agent and supervisor that said it wasn’t and refused to honor what I had been told.... I know this seems small but I have to fight with Verizon every other month on something messed up on my bill.. I’m just tired of being told 1 thing and them doing another... how do I get this fixed?? I’ve already contacted BBB

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