Who I have the same questioned this topic

Is anyone else having trouble?  I switched over and was promised the get450byod for porting in 2 lines   Neither would go through when I tried to submit it all for rebate. 
    After hours on the phone I went in a store and the manager got it to work for me finally. Now fast forward 2 weeks and my rebate has been denied.   
     I have had countless conversations with so many Verizon  people it is sad And hours on the phone over these rebates to the point I am ready to leave right now and forgot Verizon even exists.