So I just got my iPhone 12 Pro Max yesterday in the mail. I added a new line to my account for this phone. I can send SMS/MMS to any phone no problem. But I am not receiving texts. For iMessage, I can send and receive messages fine. But SMS/MMS I am not receiving anything. Here's the part that confuses me, I've already gotten a new 5G sim card from Verizon and that did not correct the issue. But when I place my other sim card for my other line with Verizon, I can send and receive SMS just fine. So I feel like it's something to do with my new phone line I added. The store referred me to tier 2 tech support, but they referred me to Apple. And Apple refers me back to Verizon. How can I verify my phone number is activated correctly?
