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VPN blocking wifi for Verizon Smart Family
danbal21
Enthusiast - Level 2

My daughter had an iphone 6, the verizon smart family companion app was working great with the VPN, she now just got an iphone XR.  The VPN is now blocking the wifi connection.  If I disable wifi she can connect to the internet using cellular, when I enable the wifi, she cannot connect.   If i disable the VPN she can connect through wifi, with the VPN enabled she cannot. This a home wifi network.  Please help.

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Who I have the same questioned this topic