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Thanks a lot Verizon
Deathgrip
Member

It's the little things you don't or won't do that show what kind of a business you really are.

I find a charge on my bill that is in error, and I know it is in error, so I call (and wait not '12 minutes' but 116 minutes) to ask the charge from my bill be removed.  The person was oh so nice.

The email I receive says 'We will get in touch within 48 hours'.  Well, how about 8 days, no contact.

It's a small thing, but small things add up over time.

Your real colors are showing.  Thanks a lot, Verizon.

Who I have the same questioned this topic