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No rebates! Promises broken! Wrong billing!
Vickyp
Newbie

I am so weary of fighting with Verizon. I switched my family 5 phones from att. My order from Black Friday was cancelled ( after waiting 5 days for tge phones). Then to reorder and the agent had to backdate the promos. So far, I have had 4 phones working on Dec 10, 1 phone not working until Dec 15. And I am in the middle of being charged for the 3rd month. We have rebates so our phones are essentially free. But all rebates are being denied! I have spent almost 40 hours talking with V and going to their store. I have received nothing from the 3 trade-in phones we turned in. V just grabbed over $700 from my checking account after I already paid taxes of $230. Please don't tell me V is a good company. Now I am stuck!

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