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More dropped calls than we can count
Gears1080
Enthusiast - Level 2

My wife and I both have iPhone 11s.  For the past eight weeks, we have been plagued by dropped calls.  We can no longer use our phones for work, because calls consistently drop every 90-120 seconds.  WiFi calling also does not work. Over the past three weeks I have spent FOUR HOURS on the phone with VZW (from our land line).  They have examined our phone data, tried every troubleshooting step, and sent engineers to the local tower.  They have “no idea” why the calls keep dropping.  We have requested a signal booster on multiple occasions, but have been turned down bc “your signal seems fine.”   We have ONE BAR of service, and WiFi calling doesn’t work.  We have been VZW customers for 15 years.  Verizon’s lack of assistance and solutions is laughable.  Does anyone have any last-ditch advice before we switch to T-Mobile or ATT?

Who I have the same questioned this topic