Hello,
For some reason my account is still suspended despite the fact that I made a payment on Saturday. When I try to call Verizon or anyone else, it takes me to the automatic financial services system, tells me my account is past due, and then proceeds to tell me that I don't owe anything if I agree to make a payment. I waited until today thinking it was just an issue with paying on the weekend, but I have been attempting to contact Verizon numerous times today and all calls lead me back to that financial services number. I can't seem to get in contact with an actual human being, and the financial services number doesn't give me any direction on what to do after it states that I owe them nothing.
Does anyone have any suggestions on what to do next? Thanks!
