Many issues with Service. Was told to get a new SIM card & then install & call *611 so Verizon can transfer info from old to new card. I received it today, installed it. Called *911 & after a long waste of my time robo message, learned tech support is closed. (I thought it was 24/7? Aren't employees working from home?) I tried other Verizon numbers but only get message my call is being transferred to outside operator to used credit card or collect to complete call & also heard: "You are Roaming.”
I am NOT paying a penny for roaming when I am trying to get the Verizon service I pay for to work!
I cannot find how to activate the new SIM card fan my Version account online. I saw a post with a link to enter new SIM info but the link does not work.
How do I activate my replacement SIM card?
This is very irritating.
