Who I have the same questioned this topic

I am currently unable to access my Verizon Cloud through a PC. I can connect through my mobile device.

On two different Windows 10 PC's I am getting an "NAB server connection failed. Please retry after a few minutes.". This error persists through both IE and Chrome. I have cleared cache on both systems. I installed the desktop cloud app and get an error that it cannot access the specific device/pathway. I have uninstalled & reinstalled the app - the error persists. All other aspects of the Verizon Wireless website load A-OK. This is specific to the cloud access.

I have previously connect to Verizon cloud successfully through Chrome on this laptop. I was actually uploading files through Chrome yesterday when I got a "Your session has timed out" error. That is when this issue began.