Who I have the same questioned this topic

So I thought the Verizon Visa Card might be a nice thing to have.  I have a high credit score so I applied, and was rejected because I had frozen my credit reports at the credit agencies.  (my bad).  I called, and they said "no problem, unfreeze them, call us, and we'll re-process".  So I did (took some time as things had changed on their websites since I did the freezes 4 years ago).  This time, after 30+ minutes on the phone and several waits on hold, they told me "we can't reprocess, sorry! But you can reapply".  So I did.  I was then rejected because you can't apply twice in 30 days.  I spoke to a supervisor at Synchronicity Bank (Craig, ID 6236)  who admitted the absurdity of the situation, agreed that they should reprocess my existing application and that I should not have to wait, but said there was nothing he could do and told me to try again at the end of April.   

I'm wondering if Verizon is happy with the way Synchonicity Bank is treating their customers.  I get that this whole Visa card thing is promoted to get me to have closer ties to Verizon (and thus more pain in moving my business elsewhere) but it's unlikely to yield the desired results if it's handled this way.  In fact, my experience now has me re-evaluating if I want to continue to pay Verizonthe $400+/month. I pay for wireless, broadband, etc. as opposed to taking my business elsewhere (we have two broadband companies in my town).  I mean, if Verizon is not interested in seeing their customers treated well.... 

(Although one clue about Verizon's level of interest is the lack of even a CATEGORY on this message board for Verizon Visa issues).

Anyway - Buyer beware.  Synchonicity Bank is NOT kind to Verizon customers.