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Extremely slow cell tower in Hamilton, MT
michaeljwyo
Enthusiast - Level 2

I need to report an extremely slow cell tower. I am in Hamilton montana, zip code 59840. The tower here has had this problem for well over a year. it is bad enough that a jetpack cannot even be used to stream movies and whatever. over the last year, I have done various speed tests with various apps and the speed always comes to about what throughout the day. It is only when the phone is using the cell tower in downtown hamilton. The tower is located near the corner of main Street and 1st street. Anytime you go towards the outskirts of town and the phone switches to another tower, such as the Tower 2 miles down the road in corvallis, speed test will come back at 20 to 30 megabits Plus.  But the downtown tower, which serves most of hamilton, is always very very slow. and as I mentioned it has been this way for well over a year. I thought that someone from Verizon might notice but apparently nobody has or done anything about it. I am not sure what the procedure is to get this escalated to the right department, but this is terrible. It is not 4G and barely even makes 3G speeds at 1 to 1.5 megabits.

Who I have the same questioned this topic