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Mobile Hotspot won't turn on, subscription issue
mtroxel
Enthusiast - Level 2
‎04-05-2021 01:34 PM

Galaxy S10e with Android 11, had it over a year now.  I end up using the Hot Spot about once a week.  Since an update last week, it won't turn on.  Say's I'll need to subscribe to the Mobile Hotspot service.  I am subscribed.  Two 30 minute calls with Verizon, no help.  If I turn on WiFi, the Hot Spot will turn on and share by WiFi internet, but I need it to share the 4G internet.  So it will turn on, but not if it just sees the 4G.

Two 30 minute calls with Verizon, me answering the same questions from about 5 people.  Yes I've reset the network (5 times) done a cold boot (about 6 times) confirmed I'm on the net with just 4G...all of that.

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