At home, my phone went to 4g and mobile internet was fine. I'm at work now and it went to 5g and now mobile internet is NOT working. I have done everything they said including a factory reset and STILL NOT WORKING. I toggled airplane mode again and it flipped for a moment to 4g and mobile internet worked. Now it's on 5g and isn't working again and this phone will not let me move to 4g manually. FRUSTRATING!