Who I have the same questioned this topic

Ported over 4 lines from att with BYOD (ordered online on apr 30). Activated 1 esim same day - and 3 other sim which were fedexed on May 4. 

So far, no notification on myvzw on how to redeem it. I hate to post another thread - but unsure how to get any attention with vz. Did I make a mistake here switching to vz?