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One number calls me and I can hear them but they cannot hear me. All other calls are fine.
jeff89pa
Enthusiast - Level 1

Over the last two weeks when I receive a call from one number, which is also a contact of mine, I can hear them but they cannot hear me. 

If I place a call to that same number there is no issue, I can hear them and they can hear me.

We have both rebooted our phones and removed each other as contacts but neither has provided a solution to this.

I am on a Moto Z3 and the person who calls me is on a Samsung Galaxy S10e.

This issue seems to only present itself on incoming calls from this specific number to my number.

Any suggestions would be appreciated.

Thanks in advance!

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Who I have the same questioned this topic