Galaxy s20+, I'm on the Play Unlimited plan with hotspot. Every time I try to use it, I get the following message. "To use mobile hotspot, you'll need to subscribe to Mobile Hotspot Service. To subscribe to Mobile Hotspot, visit My Verizon or call Customer Service."
It works on the other number on my account. I have called tech support, been escalated to Tier 2, reset network settings, reset all settings, and was told to get a new SIM from Verizon store, which I did, and still doesn't work. I absolutely have to have Mobile Hotspot for work and will terminate this account if the issue can't be resolved.
