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Anonymous
Not applicable
08-27-2021
02:10 PM
There are thousands of posts on this Verizon Community site wanting to report poor mobile network coverage (phone, data, LTE, 5G, etc.) There are places near our house where I know the network simply doesn't work: the bars are reduced, text messages don't send, calls don't go thru, no cellular data.
Where are poor coverage areas best reported? Does Verizon have a process by which customers can tell them where the network is failing and they can respond, test, fix, improve? If not, why not?
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