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Can't activate galaxy watch4
jakelstr
Enthusiast - Level 2

I got my galaxy watch4 yesterday, which i pre-ordered through VZW. Despite being on chat with support for over 4 hours last night, tiers 1 and 2 were unable to activate my watch on LTE. The Galaxy Wearable app says it is contacting my service provider, and then it says "can't setup your mobile plan". 

 

Has anyone else successfully done this? Tier 3 support supposedly will call me back in a few days, but I don't have much faith considering Tier 2 support didn't understand that the watch has an eSIM and not a physical one. 

Who I have the same questioned this topic