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Windows Message+ App
wolf1daddy
Enthusiast - Level 1

I have had Verizon Messages app on my Windows 10 PC for at least a couple of years.  Today I got this text message:

VZW Free Msg: NOTICE - Action required By October 1, 2021. Verizon has detected that you have an older Windows Message+ app on one or more devices that will need to be upgraded. You may no longer have access through your Windows Message+ application after October 1, 2021 and will be required to upgrade to continue using the app. Please click to access the latest version of Message+: https://www.microsoft.com/en-us/p/verizonmessages/9plsfg6pjz50#activetab=pivot:overviewtab

I clicked the link and followed through with the download onto my laptop.  When finished, I clicked the "launch" button and got this message:

Message+
You have an outdated version of Message+ on your Windows Device. If you proceed, your old version will be uninstalled and your messages will be transferred and stored locally on the new Windows+ app.

There are two buttons:

SKIP - which ends the install

PROCEED - this brings up a window with a button that says "Start messaging." When I click that, the next window asks for my Device Name and Verizon Wireless number and says "To make sure we have the right number, we'll send a text message to your phone. After entering those and hitting the "submit" button, it sends the code. After entering the code and hitting the "verify" button, a get a screen saying:

ERROR!
You have an incompatible version of Message+ on your primary device. Please upgrade your primary device with the latest version of Message+, then try again.

It gives me the option of sending an upgrade link to my phone which I did.

When I open the link, it shows uninstall or open, there is no update option. I assume that means I have the latest version (phone shows version 7.3.8).

So what's going on with this?  How do I get the new Message+ app to work on my windows 10 laptop?

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