Has anyone had issues with the device trade in promo? First, my online order got messed up up as I did not receive trade submission email. Then I was told to submit another trade in submission and $800 and $700 credit will be applied once the phones received and ignore the $90 and $40 value as posted. Now I have been constantly contacting for status and now they don't want to honor it. It is very frustrating. I do have the order number showing the trade in values.
