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Have a phone you love? Get up to $500 when you bring your phone.

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Coverage and Customer Service-less
mikentoni
Member

I have been with Verizon for 30 years now and have seen them go down hill for the past 5-6 years really bad,  I used to brag on the coverage but now dropped calls, texts that don't go through, 1 bar of signal strength most of the time, and today I tried calling my doctor but the call went to Verizon's message that it was an inactive number.  I went and used a neighbors landline phone and got through.  Not just my phone, all of my family (8 different phones and all newer phones).

Then the customer service part, lol.  I chose to have V call me back instead of waiting 30 minutes.  The only open scheduling time was 2 days from now.  Verizon, there is now no difference between you and cheaper phone companies.  

So long V.  

 

 

Who I have the same questioned this topic