Who I have the same questioned this topic

How many of you out there are totally dissatisfied with verizons' customer service? I think it should be called Lack of Service. I have spent nearly 1 1/2 hours on the phone over the last 2 days only to be disconnected. Not once, not twice, but 6 times. I have been a customer for over 20 years, and this is absolutely NOT the company it used to be. Tomorrow I am changing companies. Maybe if enough people leave, verizon will get the message