Who I have the same questioned this topic

We have been a Verizon customers for 10+ years and 3 years ago we moved into East Texas, Emory area.  Coverage was not great but it did work in our house and outside.  We recently renewed and went with the newer Galaxy S21, they have better antennae supposedly and thought it would be better.  There really was no change, until about 2 weeks ago.  Now we cannot make a phone call in or outside our house and we have to go up the road about 2 miles before we can.  Only saving grace has been wifi calling, but never needed it before.  What has changed in our area, and what can be done?  Having just renewed our service is worthless in or outside of the house.  We used to be able to use our phones all the way home or once we left our home and now we have to get almost all the way to Emory.

We live on the West side of HWY 69 about 4 miles south of Emory TX of CR 2370, zip is 75410.  Looking for some kind of help.  And we have tried turning off the HD Voice, it did nothing to help.

Andrew