Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I switched from T-Mobile to Verizon in hopes of getting better cell service and coverage and so far I am regretting my decision. I don't know what is going on but majority of the places I go I have service so poor that if I'm not on wifi my phone is basically useless. At home my phone is useless unless I am connected to my wifi network, at work my phone is useless unless I'm connected to the wifi network. On the drive home it has happened multiple times that I am unable to get any service to load the GPS for directions and have no choice but to just keep going straight until I'm able to pick up a faint signal and set my route. I have attempted to contact customer support multiple times and all they do is the basic layer 1 troubleshooting and then escalate to tier 2 who always say the same thing, "your area is not marked as a poor service area, the system shows good coverage and nothing we can do". I am starting to get fed up with this, I am paying more for Verizon service and getting worse coverage than I was with T-mobile who cost significantly less, can something please be done to improve my coverage/service, if not I will have no choice but to switch over to another carrier that provides a service I can actually use.