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Can no longer watch games on the NFL mobile app on android

Until a few weeks ago I could watch live games using the NFL app on my Samsung phone. Now it asks me to select a TV provider. Nothing has changed with my phone nor plan. The same issue started for my husband on his phone a couple of weeks prior. We've tried uninstalling and reinstalling the app, turning the phone off between tries, clearing the cache; all to no avail. Any suggestions?

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