I upgraded to the new Get More plan but was having issues with activating the HD video streaming on it.
The representative on I was text messaging was trying to correct the issue then all of a sudden all my wife, brother, and parents I’ll receive text messages that Apple Music is no longer included in their plan and they will be charged $9.99 per month immediately.
They are on all on the old play more unlimited plas and it says Apple Music is included but is also says they are now being charged for it. The next bill estimate is over $40 higher now. I keep getting the runaround with Customer Service saying I have to wait until the end of the billing cycle and it should correct itself but I don’t understand why is it saying that we have to pay for it when it’s been included in our plan.
