Who I have the same questioned this topic

I switched over 2 lines from T-mobile.

Store person told that it will "automatically" work on my rebate and I should receive through my e-mail in about 8 weeks. 

Today since it's almost 8 weeks. I contacted verizon to check status. They are telling me they can't find my info because "I" didn't submit my rebate. 

I rushed and got onto rebate website. Now it's telling me I can't submit because I didn't do them within 30 days, WHAT??????????????????????????????????

I feel like this is Rebate issue. Is this how you guys work to not give people what you guys promised?

This is ridiculous. If  I knew I need to submit my rebate I probably submitted on the same day.

i contacted Verizon and this one lady was suppose to call me back and never did.  Chat team told me to call rebate team or go to the store and now rebate team doesn't answer.

I want to switch back to T-mobile. This is crazy.