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REBATES HASSLE
CrossFamilyof4
Enthusiast - Level 2

I switched to Verizon wireless the beginning of December and I brought (2) two phones over and purchased (2) phones from Verizon.  I was promised while having my account setup by the Verizon rep, that I qualified for the BYOD rebate ($350 per phone).  Well, after checking the status of the rebate, I discovered it was denied.  I contacted Verizon by phone and was told it appears to be an error and someone will call me back.  After waiting a few days, I decided to contact Verizon via chat and was informed that I did not qualify for the rebate because I did not have a start unlimited plan.....WHAT!  I do have an unlimited plan AND YOUR agent set my account up!  This is so frustrating as getting the rebates definitely was one of the perks that contributed to me leaving my previous cell phone provider.  I truly feel this is false advertisement.  

Who I have the same questioned this topic