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I am still and consistently having issues with your customer service and financial services representatives.
I am so very tired and continuously have billing issues - the last Executive Relations representative I had spoken with was so helpful when I spoke with her back in December.
Currently, I have been chatting with agents today for about two hours and eight now and counting. 
I think I've requested for a supervisor to contact and/or escalation at four or five times now and have a print of the whole conversation(s).
Please, please, please contact me as soon as possible and Verizon, please fix your customer service policies and training.