The cell service in this area has continued to decline as the growth and sprawl seems to have overtaken the capacity of the cellular resources. We have a dense, suburban population with heavy retail, entertainment, medical and commercial businesses attracting thousands of visitors each day. There is more growth coming constantly here to. Growth in the past decade includes a hospital, two Amazon distribution centers and multiple hotels putting a tremendous strain on the existing cellular infrastructure. There is a congested 6 lane interstate highway in the middle of the affected area.
A Verizon owned retail store is also in this dead zone and the staff there is fully aware about the local service issue. (Orchard Town Center Retail Location) Maybe someone at Verizon Support could speak to the store directly to verify how bad the cell service is around here and how many customers are affected?
AREA: From the 168th on the north to 128th on the south, and from Zuni or Lowell on the West to Washington on the east.
I constantly experience dropped calls, no service, poor service, poor reception, inability to outgoing make calls or send texts, and low bars/no bars. I also regularly receive voicemails from missed calls when my phone never rang.
I've been given a cellular booster for my residence for wifi calling but that service is less than ideal and in a densely populated area like this, we should be able to get a signal and use cellular service to execute calls and texting.
Thousands of Verizon Mobile customers live, work, and come to this area every day. I'm hoping that something can be done to provide those of us in this area with the type of acceptable cellular service we pay for and that a heavily populated and travelled area like this desperately needs.
