Invalid gift card pin-I was sent a virtual gift card after a trade-in. I’ve tried to use it several times to use the card, every time I try and use it it says invalid pin. I have tried using chat, I have tried calling, I get switched around to seven different departments and no one can help me. So I have a gift card that is useless like most things that come from Verizon. This used to be the best service for cell phones out there. No it’s the worst with horrible customer service and extremely expensive monthly bill.