Who I have the same questioned this topic

As many other people here, after a year of no issues with my Verizon LTE Network Extender, I recently received the dreaded "Connecting to SeGW Server" error.  However, the error coincided with a recent change of cellular providers from Verizon to a third-party CDMA provider.  When I called Verizon support, the representative claimed that the "Connecting to SeGW Server" error was due to me no longer being a Verizon customer.  However, I was not paying monthly fees to Verizon for the extender and was never informed that an active Verizon plan was required.

Is the representative correct that the LTE Network Extender requires an active Verizon plan?