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S22 Ultra Not Receiving Software Updates/Upgrades
VTHockey26
Newbie

I saw that a couple of days ago the Android 13/One UI 5 update went live on Verizon for the S22 models, including the S22 Ultra I have. However, I have yet to receive the update. I keep checking and continue to receive a message indicating my phone is up to date even though it is on the prior update S908USQS2AVI1. 

After I bought the phone I noticed it was on an even earlier version of the software (I purchased in September and it had the July security patch on it) and I couldn't get it to find an update then either. I had to plug into my computer and use Samsung Smart Switch to force an update. 

I've tried Smart Switch this time around but it also indicates I'm up-to-date. 

I have no clue why I can't get the update, but would appreciate some help on steps I can take to ensure I'm able to get updates when they release and to understand why my phone may not be getting updates right now.

Thanks!

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