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Verizon Gift Card Redemption System Issue

I've had this problem continue for weeks. Called Verizon support and they tell me it should be working. It's clearly not.

My Verizon Home account shows a $200 gift card ready to redeem. I click it and it takes me to a page to register now. Then I get this message, "Our apologies. Due to a system issue, your registration was not successful. "

I've tried using different browsers, cleared cache, and using incognito mode to make sure cookies aren't stored. No luck, please help.

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