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Fios TV constantly freezes, goes to black screen

Fios TV freezes, then goes to black screen; can't access that channel although others are available. Turn STB off, back on, still can't access channel I was on. Have to reboot - happens several times a day. Connections to ONT - Router - STB all fine. What is going on? Had to replace previous STB when On Demand would freeze/cut out constantly, now it's regular cable cutting out. Occasionally STB won't even turn on, have to unplug to reboot.

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