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No Volume Issue

I've searched and called and can't get answer.  When I turn on set, there is NO VOLUME and a bar in upper corner that says "Fixed 30".    Sometimes, not every time!  When you unplug and restart the box, it is FINE.  I've seen various posts here that all have suggestions - and each ends with "then reboot".  YES, rebooting solves the issue, but just short term.  Soon it returns and I've had to reboot over 25 times this month. When I call Verizon, they have me unplug, and can't grasp that THAT is not a long term solution.  Each of the posts here say things like "change setting from fixed to variable" or whatever, and "THEN REBOOT".  It appears to work, but that's because it is the unplug/restart that corrects the issue -temporarily.  You could say, "Change your socks and then reboot" - it will work, but it's not the socks that are helping.  I am unable to resolve because VZ thinks that the reboot solves this, and I'm tired of unplugging and restarting so many times.  Any ideas?  And please don't say "unplug it"!

Who I have the same questioned this topic