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How to undo recent changes to account
badbastion
Newbie

Hello,

Not sure if there is some kind of bait and switch thing going on, but. I was browsing plans to see if I could find a cheaper Internet/Landline bundle. I don't even know how the pricing got so messed up but it now says "Your current plan $159.98/mo." 


The funny thing is before the changes it said my current plan was $124.98, and the pricing in the cart said $101.98/mo.  It even showed me month 1-24 would be $101.98 then month 25-36 would be $121.98. Sounds much better than my $124.98/mo right? 

So I proceed with the changes, I get the confirmation page showing the same info with month 1-24 being $101.98 then month 25-36 being $121.98.

Several minutes later I get an email and now the pricing has changed and says

my monthly is $200.03!  I log into my Verizon account and also notice that my “current plan” now states ”$159.98”.

image

How can I undo the recent changes and go back to my old bundle?

Thank you for any help

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