Please somebody help promote this idea to help Verizon keep from losing customers like me.
I've had a phone line for 35 years but am seriously thinking of dropping it or switching to letting Google do a better job of supporting the number. I've talked to many people unhappy with Verizon service with regard to spam calls. About half our calls is from criminal companies that ignore the do-not-call-list. When I asked tech support if they could just block them - the response was only to try to sell me a service where I would have to hand type all the phone numbers of companies that spam with auto-dialers. This is not too difficult. All I ask is that all phone lines have the ability if *83 (or some special code) is dialed after a spam call that your system would log it. Then if that number in the future attempts to call someone who contributes spam ratings or has selected to opt out of getting calls from lines voted as spammers, the phone call instead goes to a prerecorded number where the customer could record a message that would be played to the spammer (it could mimic picking up and sounding interested in the call). That ability would quickly go viral and take a huge bite out of a growing criminal enterprize and stop people like me from dropping you.
