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Program & Setup Fee - Verizon retailer store
heomoi
Enthusiast - Level 1

Hi

I made a mistake by upgrading 4  phones at Verizon Retail Dealer store at Eastridge mall.  I paid $40 (non-refundable) for device set up fee in additional with activation fee $35 (once time charge on 1st bill) for each device .  Besides this they overcharged me $10 more on each device I purchased. I thought coming there to get the iPhones right away but ended up still waiting for the order delivery. I lost $153 for purchasing 3 devices from them. Even worse, after paying the tax and fees I contacted the salesman for device trade in he ignored my text. I’ve learned my lesson I would never go to Verizon retailer store for upgrade phones anymore.  Verizon will lose customers for having such retailers because they tricked customers. I wished I had never been there. 

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