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Who I have the same questioned this topic

“ Your request could not be processed at this time.”
SkylarD
Enthusiast - Level 1

I was in the process of switching to Verizon for service, set up the process to have new phones shipped. When I go to check my order status it says

On hold. To process your order, we need you to take action by Apr 11.”

but when I click the take action button it directs me to a page that says 

“Your request could not be processed at this time.”

I have tried checking  on a different device, clearing my cache, clearing browsing history and, nothing helps. I’ve tried at many different times of the day. Pls help, I have to have this figured out by Tuesday or my order will be cancelled.

Who I have the same questioned this topic