Accessibility Resource Center Skip to main content
Get up to $540 when you bring your own phone. Or get iPhone 15 on us. Online only. No trade-in req'd. Limited time offer. Buy  |  Details.
end of navigation menu
3.2M Members 2,185 Members online 269K Discussions 44K Solutions

Who I have the same questioned this topic

Fios TV app CNN issue
Poodlemom55
Enthusiast - Level 2

Fios TV app for iPhone/iPad has an issue with CNN going to commercial since 5/24/23. It cuts out from CNN’s broadcast 15++ seconds early and brings on the black Verizon “Be Back Shortly” screen for 15++ seconds, then there is a green screen for a moment and finally the commercials start. I spot checked three other channels and it does not occur on ABC, NBC and MSNBC. 

I have tried to report via the Fios TV app and Twitter DM. Six days later it is still a problem. 

Fios TV in app support said to reboot my router. I rebooted all my Fios equipment and my devices. I also signed out and signed back in. IT IS NOT A PROBLEM WITH MY STUFF. 

I watch CNN on my iPad and iPhone around the house doing chores, gardening, working in the garage etc. I pay a lot for Fios. Is it too much to expect it to work?

Labels (1)
0 Likes
Reply
Who I have the same questioned this topic