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No service during power outage
GrootsDad
Enthusiast - Level 1

We just suffered through another power outage.  Up and until a few months ago, when the power went out we could still use our 5G to contact the power company etc.  During this outage today both our cell phones and my iPad would not work.  The weird thing about this is, and I took screen shots, it shows that I have 3 bars.  This is something new, that has only begun happening in the past 4 months or so.  Last year, during power outages, I was able to continue to stay in contact with the electric company, maintain security and watch tv on my iPad with NO issues.  Please call me and explain to me why this is happening now and how it can be corrected.  I have had Verizon for a decade or more and I don’t want to change but will if you tell me that is the only way this can be corrected.  Thank you.

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