Who I have the same questioned this topic

I cannot login to my business account. Everytime  I try I get "Sorry we are not able to process your request at this time".

First, when I go to the login page I'll get this error immediately so I have to clear all my cookies/cache to get the actual login page.

Then when I try to login, I get the error again. 

I have tried multiple browsers on both my PC, phone, and Verizon Business app. I have cleared the cache/cookies multiple times. 

When I try to login using my device on the business app, it says my username doesn't exist, but when I ask to recover my username it tells me my username is what I've been using this whole time.

Verizon, please do better.