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remote mute button leaves volume off and will not turn back on
Enthusiast - Level 1

OK I have remote P265.  It worked up until a few days ago when Verizon sent out an update.  Now the volume takes a long time to come on after I turn TV on.  Then if I use the MUTE button, it takes a long time to work and when I toggle it again, the VOLUME stays off.  I have followed the older solutions in the Forums and they do not work.  There is no Voice Remote choice in my System menus.  I have restarted router etc. and I have programmed the remote several times.  BUT nothing works.  

Who I have the same questioned this topic