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Who I have the same questioned this solution

Enthusiast - Level 1

YES, you are right.  Remote must work with TV.  Mine must have been set to send signal to the STB (set top box).   Somehow I found the answer among the many others.  Reminder, my problem was with MUTE button and with VOL on and off.   I got it to WORK.  here is how I did it:

1.  Press the OK button and the number 2 button together and then release.  You see the little red light blink and then go off.

2. Then you use the number keys to enter 9-5-5.  I think the red light blinks again.

3. Then press and release the TV (i.e. power) button.

For me, after I did this it worked right away.  Good luck!

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Who I have the same questioned this solution