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No Internet access over Primary WiFi network.
Enthusiast - Level 1

We have had Fios for a while, but have recently had problems with accessing the Internet over our Primary WiFi (the non-Guest network).  We have been using the G3100 router and everything works fine over the Guest network, but I would like to be able to use the Primary network.

I have been in contact with Fios Tech Support, and through a painstakingly lengthy process, have received another G3100 router, even though I was promised a CR1000 router.  Even with the new G3100 my situation has not changed.  Am I missing a setting or something that could be causing this issue?  Could someone please help me resolve this issue?

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Who I have the same questioned this topic